Welcome to www.MarshallsFeedback.com, a website for Marshalls, a division of The TJX Companies, Inc.
We at The TJX Companies, Inc. (“TJX”) respect your concerns about privacy and value the relationship we have with you. This Privacy Notice describes the types of personal information we collect at www.MarshallsFeedback.com, how we may use the information, and with whom we may share it. This Privacy Notice also describes the measures we take to protect the security of the information you provide. Additionally, we tell you how you can reach us to update your contact information or answer any questions you may have about our online privacy practices at www.MarshallsFeedback.com.
Click on one of the links below to jump to the listed section:
- Information We Collect and How We Use It
- Information We Collect By Automated Means
- Information We Share
- Links to Other Sites
- How We Protect Personal Information
- California Privacy Rights
- Updates to Our Privacy Notice
- How to Contact Us
You may choose to provide personal information to us through www.MarshallsFeedback.com such as your name, postal address, email address, shopping preferences and demographics. We describe below the types of personal information you may submit, the ways in which you may provide that information, and how we may use it.
You may choose to fill out a survey on this site. In connection with the survey, we generally do not ask you for personal information. You may, however, choose to submit certain personal information in a comment. We may use contact information you provide to reach you if you have a question or concern.
If you complete a survey at www.MarshallsFeedback.com, we offer you the opportunity to enter a sweepstake. To do so, we ask you to provide your phone number so we can contact you if you are a winner. We use this information only in connection with the sweepstake you entered.
We offer visitors to our websites various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features.
We may use the personal information you provide on our site for internal purposes. These purposes include market research, administration of our websites and compliance with our legal obligations, policies and procedures.
When you visit our website, we collect certain information by automated means, using technologies such as cookies, Web server logs and Web beacons.
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to take the survey or use other features of our website.
In conjunction with the gathering of information through cookies, our Web servers may log information such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The Web server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet.
To control which Web servers collect information by automated means, we may place tags on our Web pages called “Web beacons,” which are small files that link Web pages to particular servers.
We use the information we collect through automated means for system administration purposes, such as to determine whether you’ve visited us before or are new to the site, to prevent fraud and for compliance with our legal obligations, policies and procedures.
We do not sell or otherwise disclose personal information about www.MarshallsFeedback.com users, except as described here. We may share the information you provide with TJX Businesses (which are affiliates owned by TJX, such as T.J.Maxx, Marshalls, HomeGoods, AJWright, T.K.Maxx, Winners, HomeSense, and StyleSense) to communicate with you or for internal purposes.
We also may share the information you provide with third parties who perform services for us or on our behalf. For example, we may use third parties to host our site, operate certain of its features, send e-mails, print or send mailings, run our sweepstakes, contests or other promotions, conduct customer research and manage and analyze data and our advertising effectiveness. We do not authorize our third party service providers to use or disclose your personal information for their own or any other unaffiliated company’s marketing purposes. These service providers are only authorized to process the data on our behalf and in accordance with local law requirements.
On occasion, we may also be required to disclose your information as required by law, pursuant to lawful requests such as subpoenas, court or agency orders, or when we believe disclosure is necessary or appropriate to protect our rights or the rights of others, to avert harm to persons or property, or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided through www.MarshallsFeedback.com in a manner that is consistent with this Privacy Notice.
We may provide links to other websites for your convenience or information. These sites may operate independently from www.MarshallsFeedback.com and may have their own privacy statements in place that we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are unrelated to TJX, we are not responsible for their content or any use of the sites.
We maintain appropriate administrative, technical and physical safeguards for www.MarshallsFeedback.com to protect against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, use, and other unlawful forms of processing of the personal information you provide.
NOTICE TO CALIFORNIA RESIDENTS
If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. Absent such an opt out, we may share your information with the other TJX Businesses (which are affiliates owned by TJX, such as T.J.Maxx, Marshalls, HomeGoods, AJWright, T.K.Maxx, Winners, HomeSense, and StyleSense) to provide you with information about their products, services or promotions that we think may be of interest to you. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner.
California residents can opt out of our sharing your information as described above by contacting Customer Service, Monday - Friday 9:00 a.m. - 5:00 p.m. (Eastern Time) at the following toll-free number: 1-800-926-6299, and indicating that you would like to opt out of receiving all marketing communications from TJX Businesses. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and e-mail and/or postal mail addresses under which you have been receiving communications from us. Please note that it may take us up to 30 days to fully process your opt-out request.
We reserve the right to modify our Privacy Notice by updating this posting and revising the effective date above. For this reason, we strongly encourage you to refer to this statement often for the latest information.
If you have questions regarding our Privacy Notice, or if you wish to update the personal information you have provided to us, you may do so by:
- Writing to us at the following address:
- 770 Cochituate Road
- Framingham, MA 01701
- Attn: Customer Service - Privacy Notice
- Calling customer service Monday - Friday 9:00 a.m. - 5:00 p.m. (Eastern Time) at the following toll-free number: 1-800-926-6299
© 2009 The TJX Companies, Inc. All rights reserved.